Contacts

We work by email only: [email protected]. There is no office to visit and no phone line; every request is handled in writing, so you keep a record of what was agreed.

How do I contact you?

Email [email protected], or use the request form on the home page. Both reach the same inbox.

We usually reply within one business day. Requests sent on a weekend or a Bulgarian public holiday are usually answered on the next business day.

What should I put in the first email?

  • The service you need: company registration, a work permit, a residence permit, tax registration, a bank account or a property check.
  • Your citizenship and your current country of residence. For immigration questions the answer often depends on whether you are an EU citizen.
  • Your target date, if you have one.
  • Any letter or decision you have already received from a Bulgarian authority.

Do not attach passport scans or other personal documents to the first email. We ask for them only after the scope of work is agreed.

What happens after I write?

  • We reply with clarifying questions or a quote. Indicative prices; the final quote depends on your case.
  • You confirm the scope, and we send the list of documents we need from you.
  • We prepare and file the paperwork for our part of the work and keep you updated by email.

Permits, registrations and tax decisions are made by Bulgarian authorities. We commit to our own actions, not to an authority’s outcome or deadline.

What do you not handle by email?

  • Citizenship by investment: Bulgaria abolished it in 2022, so we do not take applications for it.
  • Requests to guarantee an approval or a specific processing time.

The information on this site is general and is not legal advice for your specific situation. What you send us is used only to prepare a reply and a quote; details are in the Privacy Policy.

Contacts — email info@setupinbulgaria.com